【572.tw】欧亚国际注册负责人

曾几何时，中国移动是最重视用户体验的公司之一，也是靠用户体验成功的典型，但不知道何时逐步走向了用户体验的反面，成为了用户的敌人。

本文就带你来系统梳理一下。

01 中国移动如何靠用户体验成功?

1999年，中国移动成立，是从原中国电信剥离移动通信资产后组建，前身是1997年成立的中国电信移动通信局。在2000年到2008年的2G时代，中国移动凭借出色的用户体验在移动通信市场一枝独秀，市场份额一度超过70%。

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